How to be a Better Communicator at Work in 3 Steps


The legendary CEO Lee Iacocca once said, "You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere."

Don’t you agree that sometimes it is not the ideas or intellect that will get you to success, but the way you communicate, present yourself ?


For that reason, focusing solely on getting your MA or MBA is not always worth it if there are no courses that will make you be a better communicator. In today’s world it is essential to have the skills which will make you different and more prepared than the competition. The way to stand out is to learn how to communicate effectively so that your ideas are heard and realised.

However, communication will not only help you succeed, but it can also be the reason for your failure. In life we encounter both effective and ineffective or misguided communication. While the first one has a clearly positive impact, the latter could have disastrous effects on your career. The drawbacks such communication can create are the following: misunderstandings, lack of progress, wasted time, frustration, etc. For those of you who do not have the means or the time to attend a course which will help you upgrade your communication skills, here is some valuable information. We offer you several tips and tricks which will help you become a great communicator at work and in your personal lives as well.

What is the essential part of communication?

The first step in communication is to be a great listener! If you do not listen first, you shouldn’t respond. Speaking without listening is a common practice amongst many people, but you should avoid involving it in your communication style if you are striving for success. So, in the words of former financier, statesman and philanthropist  Bernard Baruch: "Most of the successful people I've known are the ones who do more listening than talking." It is a fact that you can get some great ideas just by patiently observing and listening to others. You cannot really learn something new while you talk, because you are simply expressing yourself and presenting your previously acquired knowledge, rather than obtaining and processing new info. This is why the first and most crucial step in communication is the ability to listen!

Nobody would like to be bothered with unnecessary info, right?

Well, just as you wouldn’t like to be distracted with irrelevant information, the same is true for all the others. Time is money and money is time, so if you take up other people’s valuable time then you are wasting their money and nobody would like that. To be a great communicator it is beneficial to be short, bold and concise in your conversations, explaining yourself in a few sentences, rather than delving into philosophical conversations which will be both confusing and boring in the workplace.

Outer appearance and body language is what people visually perceive while listening to what you are saying, so you might perfect that part as well.

People are visual creatures and before you even say a word, they already have created an image of what you stand for in their minds, based on the way you look or move. Therefore, it is crucial to maintain a high level of hygiene and also pay attention to the clothes you wear; make them be a representation of yourself and the statement you’d like to make. Whether you like it or not, you will be judged on your clothes, the way you style your hair and whether you smile or not. When you begin a communication, you also have to be aware of your body posture and body language because you may be unintentionally conveying nonverbal messages. If you look stiff and insecure on the outside, it is more likely for people to be doubtful or dismissive about the words that come out of your mouth.

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