What Characteristics Does a Top HR Professional Have?
There are a few traits that make HR leaders great at their jobs and set them apart from their peers. A top HR professional is not just one who has the right education and experience, but one who is also a “people’s person” and will therefore more easily read through someone’s outer appearance, getting a grip on that person’s character more quickly. This means that a quality HR should be easily approachable and open, and always prepared to resolve a problem fairly. Dealing with different types of characters every day can be challenging and it certainly requires some more insight into people’s personalities in order to understand them better. That skill is essential for choosing your employees as well as managing and keeping them. The four points below highlight the key qualities of a top HR manager who is easily approachable, emphatic, qualified, honest and experienced.
Choosing the Right Candidates for the Job
Having strong inquisitive skills is one of your main assets in recognizing talent as well as hiring the best candidates for the job. This is a characteristic that not everyone posses and even fewer have mastered. The team of employees that an HR professional puts together is essentially the foundation of the company and therefore one of the most important factors that decides the success of that company. Consequently, if the HR manager chooses unqualified and untalented people, it can cause lots of short or even long-term problems for the company.
Candidates who have overcome difficult challenges during college or a past work experience should have an advantage before those simply with high educations but an inability to handle complicated situations. It is always better to hire someone who can be trained and has the capacity to learn, rather than judge people based only on their resumes. Effective training and further development in the work of the employees is also something that the HR is assigned to do.
Knowledge and Experience
The HR department should deal anything from monthly payment to issues such as resignation, conflicts between employees or sexual harassment at work with. They are responsible for the employees from the moment they start work to their last day and therefore dealing with any problem that may arise should be solved by them. This means that they should be flexible enough and be precautious while dealing with sensitive, serious or silly situations.
An experienced HR professional should draw on past experiences while considering each case as a unique one. There is no simple, generic answer for every situation since the circumstances are always different. For anything which the HR professional doesn’t have the expertise or knowledge to deal with, has to be solved in a consultation with an employment attorney of the employment counsel. At the same time the continual learning and upgrading of the knowledge of the HR professional is essential, in order to keep up with the current recruitment strategies. Involving the other employees of the HR department into their work, the HR professionals can have a better insight of things.
The HR department is the team of experts who act as the voice and are the bond between the employees and upper management or owners of the company. In order to successfully do their job, they must have great communication skills, clearly setting the rules and articulating any changes, complaints or messages from the CEO to the employees or vice versa. Engaging in friendly yet professional dialogues with the employees is crucial, so that they perceive the HR manager as someone who they can trust as well as turn to in times of need. The most important part of communication is actually listening to what your employees have to say. The feedback of employees is an invaluable tool at your disposal that can’t be ignored, so use it wisely!
Management & Organizational Skills
An HR professional has a lot of responsibilities and everyday issues that need to be handled, such as administrative work, employee conflicts, hiring and releasing employees, keeping up to date with changes in the rules and regulations which can happen frequently, as well as dealing with an excessive amount of paperwork, so most of their time is filled up with daily tasks. An outstanding HR professional is one who has the ability to organize their own work as well as that which will be done by the employees, while at the same time managing it.
Having a clear idea of what their goals and responsibilities are for the upcoming week will make it easier for them to make a schedule, organize and prepare themselves for everything in advance.
As an end point, the HR manager should never gossip or be subjective. The HR professional should never be stereotypical, prejudiced or inflexible because they work with different kinds of people, while at the same time making crucial decisions. We have to mention that an HR professional who is enthusiastic and passionate about their job will eventually be distinguished for their great performance. By setting a positive example HR individuals who love their jobs, will set an example to all the other employees to follow.